Terms & Conditions
We must receive full, cleared payment for an order before we despatch the goods. You can pay online using Paypal or by sending a cheque.
Send your order (quantities, total costs and delivery address) with a cheque to:
Please make cheques for products payable to Trill Farm. Cheques for The Trill Trust run courses are payable to The Trill Trust.
POSTAGE AND PACKING CHARGES AND DELIVERY INFORMATION SHIPPING OPTIONS
UK STANDARD DELIVERY
Orders under £50 - £4.95
Orders over £50 - Free postage and packing
We do our best to get your order to you as soon as possible but please allow 5 - 7 working days for delivery (Mon-Fri).
ADVERSE WEATHER CONDITIONS MAY AFFECT THIS SERVICE.
All prices are subject to variation without notice.
We don't store account numbers.
DELIVERY OF GOODS
We aim for you to receive your order within seven days, this is subject to seasonal variation. We specify the method and address for delivery when you make your order. Risk of damage or loss of the goods passes to you on delivery.
If you receive a damaged parcel or defective goods please contact us to claim a full refund or replacement. We ask that you contact us within 14 days of receipt of goods.
If you receive a damaged parcel or defective goods you will receive a full refund or replacement including the cost of postage and packaging, if returned within 28 days of the date of the invoice (including a copy of the original invoice) to: Trill Farm, Musbury, Axminster, Devon, EX13 8TU. You may exchange or have a refund on all goods, providing they are sealed and unopened and in a re-saleable condition within 28 days of the original purchase. Please send with a proof of purchase (in the instance where you have no receipt, the company will be happy to offer an exchange) again to the above address. This does not affect your statutory rights.
In the unlikely event that you dislike or experience a reaction to one of our products, please call us on 01297 631113.
GENERAL CONDITIONS APPLICABLE
All orders are subject to these conditions. Any variation of these conditions will only apply if agreed in writing by Trill Farm.
All prices include VAT where applicable.
TRILL FARM VAT NUMBER: 928683478
Please call us on 01297 631113 for any information you require on our products.